Who We Are

Points East Veterinary Emergency Hospital is in Fayetteville, NC. Animal Urgent Care has provided after-hours small animal emergency care to the Fayetteville region for 30+ years and was acquired by the Wilson, NC based organization Vets Pets in 2014. Servicing over 40 referring hospitals, Animal Urgent Care continues to grow.

We are an after-hours emergency hospital available for triage of ER cases and hospitalization for intensive care. The team at Points East Veterinary Emergency Hospital is available to perform most emergency surgeries.


Meet Our Doctors

Dr. Lauren Clements

Emergency Veterinarian

Dr. Clements received her undergraduate and veterinary medical degree from Oklahoma State University. She has strong interest in emergency medicine and has been with Animal Urgent Care since 2008.

Dr. Alicyn Cross

Emergency Veterinarian

Dr. Alicyn Cross received her BS from Michigan State University before completing her veterinary medical degree from Virginia-Maryland Regional College of Veterinary Medicine. She has strong interests in soft tissue surgery and wound repair/reconstruction. 

Dr. Brian Schillig

Medical Director

Dr. Schillig did his undergraduate studies at Bowling Green State University and his veterinary medical degree from The Ohio State University. He is driven by the human animal bond and helping to get his patients and their owners through the stressful events that usually surround a visit to the emergency veterinarian.


“The staff does a phenomenal job of making what is probably a bad moment for you and your furry friends a little better. We’ve used them twice for our dogs and can’t say enough positive things about them. Prices are fair and they are always clear and forthcoming with information. I hope we never need to come back, but I know my dogs are in great hands if we do!“

Blake Brown

“I have had an amazing experience. For starters the clinic is clean! Very good impression. Second the staff have been exceptionally great. They tell you up front the cost of everything. They are respectful and great with the pets. Very thorough in their exams. They are expensive but it is worth it. I could not make it to my vet in the morning, so this is the next best thing.

Torri Quinn

“I give Animal Urgent Care 5 ⭐️’s they are friendly, professional, and keep you updated every step of the way on what’s happening with your furry love one. They’re AWESOME in my book!! Thank you for taking such great care of my baby girl Agnes😊

Selena Bryant


Open 24 hours: Thursday 6:00 pm until Tuesday 8:00 am
Open Overnights Only: Tuesday 6pm-8am and Wednesday 6pm-8am
Closed During the Day: Tues 8am-6pm, Wed 8am-6pm, and Thurs 8am-6pm
Open 24 hours during major Holidays

Due to increased case volume, our wait times can become very extended. If you are not sure if your pet needs to be seen right away or have questions you hope to have answered for during your wait, we have partnered with two companies to help you assess your pet’s medical situation and needs. Click the link to learn more. Thank you for your continued support.
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